Why was WhatsApp down?

WhatsApp was unavailable for more than an hour, on Tuesday.

[{"selector":"#anim-125860b1-69ea-46e6-a568-b5e428dfcf18","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0fd8f090-100a-40ca-bcbe-214259d47977","keyframes":{"transform":["translate3d(105.58510%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-cc2d14f3-77c2-4cda-8ec8-8400e52c1999","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ab4c9524-d1b9-4802-9ef7-7fde51af80b9","keyframes":{"transform":["translate3d(-108.98551%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2c724cb5-16b0-454e-8c08-b8f52b9cd27f [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(38.15375048997848%, 0, 0) translate(25%, 0%) scale(1.5)","translate3d(0%, 0, 0) translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.14,.34,.47,.9)","fill":"forwards"}]

Messages cannot be sent or received by users. Personal and group chats were both affected.

[{"selector":"#anim-23f9784c-1e84-4b37-bbbe-770b0f3b33ce","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-1b30abb6-afce-4c35-9ceb-c14c28051889","keyframes":{"transform":["translate3d(105.58510%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5b92fc6c-fff1-4f3d-8dea-6b9927d53694","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-3ed8d20b-cca1-4bd5-897d-6f7eced6f977","keyframes":{"transform":["translate3d(-108.98551%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-91cec15b-7880-4a6e-bbbd-57531d806611 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(-35.32536891979309%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}]

"We are aware that some people are currently experiencing difficulties sending messages, and we are working to restore WhatsApp to everyone as soon as possible." A spokesperson from Meta stated.

[{"selector":"#anim-0f1f807b-74f2-4261-bffa-bf847f152a13","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-356d0d49-351c-4dda-9fd9-495031212075","keyframes":{"transform":["translate3d(105.58510%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c41d645e-4d29-4716-ae73-784368f07089","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d7dc31e0-1df5-45ab-a2fc-8abeb5a392e4","keyframes":{"transform":["translate3d(-102.63157%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-76fba3c6-66e3-4418-9c19-4aad12e1865c [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(25.427920333076393%, 0, 0) translate(25%, 0%) scale(1.5)","translate3d(0%, 0, 0) translate(0%, 0%) scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.14,.34,.47,.9)","fill":"forwards"}]

The WhatsApp outage seem to be global.

[{"selector":"#anim-32f35a59-d351-4a3a-9aef-27caf5c2813c","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-feaf1ddd-2627-400d-b5de-57fa826cf219","keyframes":{"transform":["translate3d(105.58510%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-352e5cf4-772a-4f67-b6b4-cb3cfdebe934","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-bb0af50d-b0f0-447d-85bc-4b856e7d41f9","keyframes":{"transform":["translate3d(-104.73684%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b68b9f64-d3a3-491f-a9e2-c1b3c23e4664 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(65.01532301792354%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}]

WhatsApp did not issue an official statement, but the hashtag #WhatsAppDown was trending on Twitter, and users from Indonesia, Kenya, and some Spanish-speaking territories other than India were reporting issues with the messaging app.

[{"selector":"#anim-eed28df4-789f-4018-b1cb-6348f4c040fb","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-1da326af-d58f-4514-b7dd-96dec986c8d5","keyframes":{"transform":["translate3d(105.58510%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5bc45cef-2ef3-4045-b54a-c6022a9c36b2","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b27c247b-bb75-4c61-b651-11863d45042e","keyframes":{"transform":["translate3d(-106.88705%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-23369356-8fba-4055-a8a6-ca1bada2562d [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(37.98895556649416%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}]

In October 2021, WhatsApp was unavailable for approximately six hours due to a major DNS failure. The Domain Name System, or DNS, is a service that converts human-readable hostnames to raw, numeric IP addresses.

[{"selector":"#anim-da0f1392-06fd-42b3-92f8-b1b6f2584aa7","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-3b4bf815-9c89-47fe-a6fc-92e851bea6a8","keyframes":{"transform":["translate3d(105.58510%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ba498ef9-a198-4605-aea9-11c6930b5005","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0b0c23bd-f979-4168-bb49-e200ad08e117","keyframes":{"transform":["translate3d(-106.88705%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]